TERMS AND CONDITIONS

These Terms and Conditions (“Terms”) outline the agreement between you and CreatorHero LLC (“we,” “us,” or “our”) and detail the terms under which you may access and use CreatorHero’s Website (https://www.creatorhero.com/), its extension, and desktop apps (collectively referred to as “CreatorHero Services”, “Services”).

For information on how we collect, use, and protect your data, please review our Privacy Policy.

By using the Website, you confirm that you accept these Terms and agree to abide by them. If you do not agree, you must immediately stop using the Website.

  1. Contact Information

CreatorHero LLC is a company duly incorporated under the laws of Wyoming, USA.

Registered Address:

7345 W Sand Lake Rd, Ste 210 Office 4621

Orlando, FL 32819, USA

Contact Email: contact@creatorhero.com

In these Terms, “we,” “us,” and “our” refer to CreatorHero LLC unless otherwise specified.

  1. Purpose of the Website

The Website is designed to provide information about the CreatorHero’s Services for content creators. It includes access to plans, updates, apps and resources tailored to enhance users' online content creation experience.

CreatorHero also provides software and hosting services to support content creators. While our Services enable features such as content management and analytics, we do not access, control, or manage your accounts or content. You must ensure you have the rights and permissions to use any content or accounts linked to our Services.

CreatorHero is not affiliated with OnlyFans.com or its parent company, and no partnership, sponsorship, or endorsement is implied.

Content transferred to third-party platforms, such as OnlyFans, is governed solely by your agreements with those platforms. CreatorHero is not responsible for the legality, content, or actions taken in connection with such transfers.

3. Privacy

CreatorHero LLC and its service providers collect, store, and process personal data as part of the services we provide, in compliance with applicable data protection laws and regulations.

We take your privacy seriously. Our Privacy Policy outlines how we collect and handle your personal information, the purposes for which it is processed, and your rights as a user. We encourage you to review this document to stay informed and make well-informed decisions about your data.

By using our Services, you consent to the collection, storage, processing, and transfer of your data as described in our Privacy Policy. Personal data will only be processed for the purposes outlined in that document and will only be shared with third parties when necessary to provide our Services or to comply with legal obligations.

You can view our full Privacy Policy here.

  1. Eligibility

CreatorHero Services are available to individuals and entities who can enter into legally binding contracts under applicable laws. Individuals (“Creators”) must be at least 18 years old to access and use the Services.

To access CreatorHero Services, you must register for an account by providing accurate, current, and complete information during the signup process. It is your responsibility to keep this information updated. We reserve the right to deny or terminate any registration at our discretion, particularly if it violates our Acceptable Use terms, contains offensive or illegal material, or infringes on intellectual property rights.

If you are registering or using an account on behalf of a company, organization, or agency (collectively, “Agency”), you confirm that:

  • You are an authorized representative of the Agency or any Creator the Agency represents.
  • You have the legal authority to bind the Agency or represented Creator to these Terms.
  • You accept and agree to these Terms on behalf of the Agency and/or represented Creator.

You agree not to sell, transfer, or assign your account or account access to any other individual or entity without our prior written approval. If you manage an Agency account and it is suspended or terminated, this restriction also applies.

If you operate on behalf of an Agency, you can create multiple roles and grant varying levels of access to team members for account management purposes. By assigning such access, you confirm that all users understand and agree to abide by these Terms.

You are responsible for keeping your login credentials confidential and for any activity that occurs under your account. Notify us immediately if you suspect unauthorized access or security breaches. We may require you to reset your password if we believe your account security is compromised. Sharing your login credentials or allowing others to access your account is strictly prohibited.

CreatorHero may modify, suspend, or discontinue its Services at any time without prior notice. We are not liable for any damages or losses resulting from changes to or discontinuation of the Services. Access to the Services is at our discretion, and we reserve the right to deny access to anyone for any reason.

  1. Acceptable Use

When using CreatorHero Services, including the website, the extension and the apps, you agree to the following restrictions:

  • You will not use CreatorHero to promote, engage in, or facilitate any illegal activity.
  • You will not upload, post, or transmit content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
  • You will not upload, post, or transmit content that infringes on intellectual property rights, privacy, or publicity rights of any third party.
  • You will not distribute unsolicited or unauthorized advertising, promotional materials, or spam through CreatorHero.
  • You will not transmit or distribute viruses, worms, Trojan horses, or other harmful software.
  • You will not interfere with, disrupt, or negatively impact the CreatorHero Website, Services, servers, networks, or infrastructure.
  • You will not attempt to gain unauthorized access to any part of CreatorHero, its systems, or connected networks by hacking, password mining, or other illegitimate means.
  • You will not use robots, spiders, crawlers, scrapers, or any automated tools or interfaces not authorized by us to access the Website or Services or to extract data.
  • You will not use CreatorHero Services or the Website in a way that violates third-party platform policies (e.g., OnlyFans) or causes third parties to terminate their relationship with us.
  • You will not reverse engineer or attempt to discover source code or bypass measures designed to restrict access to any area, content, or code of the Website or Services.
  • You will not engage in activities that interfere with or disrupt the operation of the Website, Services, or infrastructure, including the transmission of malicious software.
  • You will not use a username that impersonates another person or entity, infringes on trademarks or rights, or is offensive, vulgar, or obscene.

We reserve the right to investigate any suspected violations of this Acceptable Use and take appropriate legal action at our sole discretion. This may include, but is not limited to, removing offending content from our Services, suspending or terminating the accounts of individuals or entities found in violation, and reporting such activities to relevant law enforcement authorities.

  1. Use of CreatorHero

CreatorHero grants you a limited, non-exclusive, non-transferable, and revocable license to use the services provided through the CreatorHero Services solely for your personal or internal business needs. This license does not allow you to modify, reverse engineer, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content or materials included in the CreatorHero Services unless explicitly authorized. Any use of the Services for purposes that violate applicable laws or these Terms is strictly prohibited.

You are not permitted to copy, modify, distribute, sell, or lease any portion of CreatorHero’s content or Services without prior written approval. Attempts to reverse engineer or extract the underlying code are also prohibited unless permitted by law. Automated tools or scripts may not be used to access or utilize the service unless explicitly allowed in writing.

By submitting content through CreatorHero, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, display, reproduce, distribute, and modify that content for the purpose of providing the service. This does not impact your ownership rights over the content but allows us to operate and enhance our Services.

The license granted to you can be terminated at any time, for any reason, and without prior notice. Upon termination, you must immediately stop using the Services and delete any copies of CreatorHero materials in your possession.

CreatorHero Services may include links to or display content from third-party websites, services, or applications. We are not responsible for the availability, accuracy, or content of such third-party services, and we do not endorse any products, advertisements, or materials associated with them. Your use of third-party websites is entirely at your own risk and subject to their terms and policies.

CreatorHero Services are provided "as is" and "as available," with no guarantees of uninterrupted or error-free functionality. We disclaim all warranties, including those of merchantability, fitness for a specific purpose, and non-infringement. Users assume all responsibility for their use of the service.

Under no circumstances will we be liable to you or any third party for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services or these Terms, even if we have been advised of the possibility of such damages. Our liability to you or any third party, regardless of the circumstances, will not exceed the total amount of fees you have paid to us in the twelve (12) months preceding the event that gave rise to the claim.

We are not responsible for any content provided by users or creators, and we disclaim all liability related to such content. We do not guarantee the accuracy, completeness, or utility of any content available through our Services. Additionally, we are not responsible for errors, omissions, or any losses or damages of any kind that may result from the use of content posted, emailed, transmitted, or otherwise made available via the Services.

These Terms, along with the Privacy Policy, represent the full agreement between you and CreatorHero regarding the use of our Services, superseding all previous communications or agreements. If any part of these Terms is deemed unenforceable, the remaining provisions will continue to be valid and enforceable, with a substituted term reflecting our original intent as closely as possible.

  1. Content Ownership and Rights

You retain full ownership of any content you create or post using CreatorHero Services.

You are solely responsible for the content you share and any consequences arising from its publication. By uploading, posting, or transmitting content through CreatorHero, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, display, reproduce, distribute, and modify your content as necessary to provide our Services. This license is subject to the terms of any third-party agreements, such as those with platforms like OnlyFans.

If you provide feedback, suggestions, or comments regarding CreatorHero (“Feedback”), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, disclose, sublicense, distribute, and modify the Feedback for any purpose, without restriction or compensation to you.

We may use your name and logo to identify you as a CreatorHero user in promotional materials, including on our website and marketing campaigns.

CreatorHero is not responsible for any explicit content created, distributed, or transmitted using our Services. Content creators bear sole responsibility for ensuring compliance with all applicable laws and regulations in their jurisdictions. We do not endorse, support, or condone any unlawful activity or the creation of explicit content that violates the terms of third-party platforms or legal requirements.

You are solely responsible for ensuring your content, including explicit material if applicable, adheres to all relevant laws, regulations, and platform terms. This includes securing any required permissions, licenses, or consents necessary for the distribution of such content. CreatorHero disclaims liability for any issues arising from user-generated content or its transmission to third-party platforms.

  1. Payment and Refund

CreatorHero offers a free 7-day trial for all pricing options (referred to as Licenses), allowing you to experience the platform before committing to a paid plan.

Payments for CreatorHero Licenses are accepted through major credit and debit cards, including MasterCard, Visa, and American Express. Transactions are securely processed through third-party payment processors. By completing a payment, you authorize CreatorHero and its payment processor to charge the full transaction amount, including applicable fees, to your selected payment method.

Please note that your card issuer may impose additional fees for transaction processing or currency conversion. All payments must be authorized by the card issuer to be successfully processed.

CreatorHero provides flexible pricing options tailored to different Creator needs. The features, functionalities, and pricing of subscription plans may be updated at our discretion. Any additional terms or conditions related to specific plans will be disclosed at the time of purchase.

Licenses are billed on a recurring basis, with automatic renewal. By subscribing to a License, you authorize CreatorHero to charge your selected payment method at the current subscription rate for the next period. If you do not wish to continue, you must cancel your License before the renewal date to avoid being charged.

Refunds are not offered except as required by applicable law. Once a License is purchased, you gain immediate access to CreatorHero Services, and the provision of the service is considered complete, nullifying the right to cancellation or withdrawal. If you believe you are entitled to a refund, contact us at contact@creatorhero.com. Refund requests will be reviewed, but approval is not guaranteed. If a refund is granted, it will be processed within 7 business days and credited to the original payment method.

If you encounter a payment issue, please contact us directly at contact@creatorhero.com  to resolve the matter. If we cannot resolve the dispute, you may contact your payment provider or card issuer to initiate a chargeback.

We reserve the right to modify the Payment and Refund Terms at any time without prior notice. Changes take effect immediately upon posting on the CreatorHero Website. By continuing to use the platform after updates, you agree to the revised terms.

  1. Indemnification

You agree to indemnify, defend, and hold harmless CreatorHero LLC, its affiliates, and their respective officers, directors, employees, agents, and representatives from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) that arise from or relate to: (i) your use of the CreatorHero Services, (ii) the content you create or share through the platform, (iii) your violation or alleged violation of these Terms, (iv) your breach of any laws, regulations, or third-party rights, and (v) disputes between you and any third party.

We retain the right to take exclusive control, at our own expense, of any matter where you are required to indemnify us. If this occurs, you agree to fully cooperate with us in asserting any defenses.

This indemnification clause will remain in effect even if these Terms are terminated or your access to the Services ends.

  1. Disclaimer of Warranties

CreatorHero Services are provided on an "as is" and "as available" basis without any guarantees or warranties, either expressed or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a specific purpose, or non-infringement. We do not warrant or represent the accuracy, reliability, security, completeness, or suitability of the services or any information provided through them.

We do not endorse or guarantee any products, content, or services promoted or advertised by third parties on or through CreatorHero. The quality, timeliness, and accuracy of such third-party offerings are solely their responsibility, and we assume no liability for them.

You acknowledge that we are not liable for any errors, omissions, or interruptions in the services, nor for any losses or damages caused by such issues. Furthermore, we bear no responsibility for any third-party platform actions, including account terminations or restrictions resulting from your use of CreatorHero Services.

We do not guarantee that the Services will function without interruption, errors, or harmful elements such as viruses. It is your responsibility to implement safeguards, such as antivirus software and data backups, to protect your systems and information.

In jurisdictions where disclaimers or exclusions of implied warranties are restricted, our liability will align with the minimum legal requirements.

  1. Limitation of Liability

CreatorHero LLC will not be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Services, even if we have been informed of the possibility of such damages.

In any case, our total liability to you for claims arising from or related to your use of CreatorHero Services is limited to the amount you have paid to us in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those regions, our liability will be limited to the maximum extent permitted by law.

We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, labor disputes, power or network outages, government actions, or acts of terrorism or war.

  1. Governing Law and Dispute Resolution

These Terms and your use of CreatorHero Services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms, including questions regarding their validity, interpretation, or enforcement, will be resolved exclusively in the state or federal courts located in New York, NY. You consent to the personal jurisdiction of these courts and waive any objections based on venue or inconvenient forum.

You agree to waive any right to participate in a class action lawsuit or class-wide legal proceedings against us. All claims must be pursued individually.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or connected with these Terms or your use of CreatorHero Services. This includes, but is not limited to, damages for lost profits, goodwill, data, or other intangible losses, regardless of whether we were advised of the possibility of such damages. Our total liability to you in any circumstance will not exceed the amount you have paid to us for the use of our Services in the twelve (12) months preceding the claim.

Notwithstanding the above, we reserve the right to seek injunctive or other equitable relief to protect our intellectual property rights, confidential information, or other legitimate interests in any court of competent jurisdiction.

  1. Miscellaneous

Acceptance of these Terms constitutes a binding agreement between CreatorHero LLC and the user. These Terms shall apply at all times during your use of the Services.

We reserve the right to modify or update these Terms at any time, at our sole discretion. Changes will take effect upon posting on the CreatorHero Website and will apply to all users. It is your responsibility to regularly review the Terms to stay informed of any changes. Continued use of the Services after changes are posted will signify your acceptance of the updated Terms.

If any provision of these Terms is found to be unenforceable, it will be removed without affecting the validity or enforceability of the remaining provisions.

Failure to enforce any provision or right under these Terms will not be considered a waiver of that provision or right. Any amendment or waiver of these Terms must be in writing and signed by us.

You may not transfer your rights or obligations under these Terms to any third party without our explicit consent. However, we reserve the right to assign or transfer our rights and obligations under these Terms freely, including but not limited to in the event of a merger, acquisition, sale of assets, reorganization, or as required by law.

This agreement between CreatorHero LLC and you remains in effect indefinitely unless otherwise specified in the conditions of a particular service. Either party may terminate the agreement at any time without providing a reason by giving written notice to the other party. Termination does not affect any obligations or liabilities incurred prior to termination.

We may also terminate or suspend your access to the CreatorHero Services, with or without cause, and without prior notice. Upon termination, your right to use the Services will immediately cease, and we may deactivate or delete your account and any associated content without liability to you or any third party. Certain provisions, such as Content Ownership and Rights, Indemnification, Disclaimer of Warranties, Limitation of Liability, and Governing Law and Dispute Resolution, will survive termination of this agreement.

If you have any questions regarding these Terms, please contact us at contact@creatorhero.com.

Last Updated: December 2024